Packaged Training & Support

Logicware offers training services and support packages to meet customers' unique needs.
 
  Standard Package

>  Access to the logicware eTraining Center.
>  Access to all online user guides that walk you thru setting up your logicware solution.
>  2 ways to access logicware support:  e-mail, web. 
>  2 Web Training Sessions.
 
Gold Package

>  Access to the logicware eTraining Center.
>  Access to all online user guides that walk you thru setting up your logicware solution.
>  3 ways to access logicware support:  e-mail, web, and phone.
>  4 web training sessions.
>  1 workshop.
>  Dedicated account manager.
 
Platinum Package

>  Access to the logicware eTraining Center.
>  Access to all online user guides that walk you thru setting up your logicware solution.
>  3 ways to access logicware support:  e-mail, web, and phone.
>  9 web training sessions.
>  2 workshops.
>  Dedicated account manager.
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


"Logicware's support staff and implementation process quickly got us up and running on their system."

    - CFO
      Premier Management Group

"We were extremely pleased with how our i400-Master Agency implementation went."

   - President
     Atrion Networks

    

 

 

 

 

 

 

 

 

 Training & Support

At Logicware, our focus is to help you effectively implement process and content management.  We are committed to providing you with the resources you need to ensure that your experience is successful. Logicware offers training services and support packages to meet customers' unique needs.  Please review our training and support package solutions to find a plan that fits your organization.
 
  >> Scheduled Web Training
>> Custom Web Training
>> Web Workshops
 
 
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Packaged Training & Support

Logicware offers training services and support packages to meet customers' unique needs.
 
  Standard Package

>  Access to the logicware eTraining Center.
>  Access to all online user guides that walk you thru setting up your logicware solution.
>  2 ways to access logicware support:  e-mail, web. 
>  Cases:  Limit = 4 per month for the first 60 days.
>  Response Time = 2 business days.
>  2 Web Training Sessions.
 
Gold Package

>  Access to the logicware eTraining Center.
>  Access to all online user guides that walk you thru setting up your logicware solution.
>  3 ways to access logicware support:  e-mail, web, and phone.
>  Web and phone support:  Limit = 4 hours for the first 45 days.
>  Response Time = 1 business day.
>  4 web training sessions.
>  1 workshop.
>  Dedicated account manager.
 
Platinum Package

>  Access to the logicware eTraining Center.
>  Access to all online user guides that walk you thru setting up your logicware solution.
>  3 ways to access logicware support:  e-mail, web, and phone.
>  Web and phone support:  Limit = 8 hours for the first 60 days.
>  Response Time = 1 business day.
>  9 web training sessions.
>  2 workshops.
>  Dedicated account manager.